Showing posts with label source credibility. Show all posts
Showing posts with label source credibility. Show all posts

Friday, November 19, 2010

Trusting Health Information

We get our health information from lots of sources: family and friends, of course, and the ever-present Internet, but also the news, those annoying pharmaceutical TV ads, maybe even from an actual doctor. 

An experiment published last month in Communication Research takes an interesting approach and a huge N (555) to find people "were more likely to take action based on the information sourced from a Web site than from a blog or a personal home page." 

I'd hope so. 

But in mass comm, we often dare to research the obvious.  I'm being a bit snarky because what seems obvious still requires verifying and validating.  Plus, from the abstract, there's more to the study; unfortunately I can view only the abstract.  There's a 3-way interaction but trying to understand one is hard enough without relying on a single sentence from an abstract, so I won't even try.

The authors do write, in discussing the main effect above: "The effect was mediated by perceived level of gatekeeping and perceived information completeness."  This suggests to me somehow perceptions of gatekeeping and completeness may reduce the differences found between a web site and blog/personal pages.  I suspect it has a great deal to do with increasing the perception of source credibility, which often plays a role in persuasion.